What’s the right amount of AI when hiring?
Artificial intelligence is reshaping the way companies attract, assess, and hire talent, from crafting job postings to coordinating interviews and reviewing candidates. Job seekers are also turning to AI tools to simplify their search and make stronger impressions on employers.
Although AI offers valuable advantages for both organizations and applicants, preserving genuine human connection remains essential to making effective hiring decisions and building successful professional relationships.
Upwork, an online marketplace for hiring skilled freelancers, highlights the specific ways in which employers and candidates use AI in hiring, key benefits and drawbacks of doing so, and how to strike the right balance between AI and human insight.
The state of AI use in hiring
From automating job descriptions to refining resumes, artificial intelligence is reshaping how both hiring managers and job seekers approach the hiring and job search process. AI is being used at nearly every stage of the process — shifting expectations, workflows, and the overall experience.
How employers use AI to streamline recruitment
Employers embed AI into early and mid-stages of the hiring process. Candidate screening tasks that were once manual and time-consuming are now often automated by AI tools. This approach enables hiring managers to save time and focus on the most qualified applicants, as well as other critical business priorities.
An October 2024 survey of 1,005 U.S.-based hiring managers commissioned by Insight Global found that 99% of those surveyed reported using AI in some capacity in the hiring process. Additionally, 98% reported significant improvements in hiring efficiency using AI.